Install Links

Over-The-Air Install

Important Notes

• Requires BlackBerry OS 4.2.1 - 6.0 (smartphone models with a trackwheel are NOT supported)
• For upgrade instructions see “How to upgrade to the latest release“
• This release is free for purchasers of previous versions

New Features

• OS 6 support on BlackBerry Torch 9800 (only currently available model supporting OS 6)
• New Send a Referral and Send Us Feedback menu items
• About/Register screen web site and support email addresses are now active links

    

Install

Over-The-Air Install

Important Notes

• Requires BlackBerry OS 4.2.1 - 6.0 (smartphone models with a trackwheel are NOT supported)
• For upgrade instructions see the article “How to upgrade our products to the latest release?“
• This release is free for purchasers of previous versions

New Features

• OS 6 support on BlackBerry Torch 9800 (only currently available model supporting OS 6)
• About/Register screen web site and support email addresses are now active links

    

Install Link

Desktop Manager Add-In Windows Install Package

Requirements

• BizTrackIt 1.7 or higher installed on your BlackBerry
• BlackBerry Desktop Manager 5.x or 4.x installed on your PC
• Windows 7, Vista or XP as required by your version of Desktop Manager

For instructions on how to install and use BizTrackItSyncAddIn see “BizTrackIt reports using Desktop Manager synchronization”.

This release contains the following bug fix:

BlackBerry Desktop Manager no longer crashes under Windows 7 if you click the Configure button for the add-in.

    

Install Links

Over-The-Air Install

Important Notes

• Requires BlackBerry OS 4.2.1 - 5.0 (smartphone models with a trackwheel are NOT supported)
• For upgrade instructions see “How to upgrade to the latest release“
• This release is free for purchasers of previous versions

This release contains a fix for a bug introduced in BizTrackIt 2.3. We recommend BizTrackIt 2.3 users upgrade to this release.

Fix: Desktop Manager backup & restore of duration only time records did not work properly. Duration only time records were erroneously restored as In/Out time records. The Duration for each such In/Out time record was correct, but the In time was displayed as the start of day and the Out time was displayed as In time + duration when they should have not been displayed nor included in time record reports.

    

Install Link

Desktop Manager Add-In Windows Install Package

Requirements

• BizTrackIt 1.7 or higher installed on your BlackBerry
• BlackBerry Desktop Manager 5.x or 4.x installed on your PC

For instructions on how to install and use BizTrackItSyncAddIn see “BizTrackIt reports using Desktop Manager synchronization”.

This release implements a workaround to a bug in recent versions of Desktop Manager, including the most current version of 5.0.1.28 (at time of publication of this post). If you hit this bug when running a previous version of this add-in then the following exception message will be displayed during synchronization and the report will fail or be incomplete:

BizTrackIt Add-In 1.7.1.0
Exception: Unspecified error

A side effect of this workaround is if you hit the Desktop Manager bug then subsequent BizTrackIt add-in progress messages (e.g. Writing record 10 of 20) will not be shown in the synchronization progress bar even though the report creation process is progressing properly. In case of a real error (e.g. out of disk space) a proper error message will be displayed.

This bug has been reported to and acknowledged by RIM.