Is Gmail About to Wreck your Email Marketing?

What you need to know

Google has announced that, starting next month, they will reject email that purports to come from Gmail, but isn’t sent by a Gmail server.

How this might affect you

If you use a third party email service, like FeedBlitz, to send your email updates, AND your from address is a Gmail domain (e.g. mysuperduperblog@gmail.com), then your emails will probably not get through, unless either your email service or you change something.

What you need to do this month

If you’re with FeedBlitz, nothing! We will take care of this for you, and your email will get through, just as we did when Yahoo and AOL implemented the same policies in 2014.

If you are not with FeedBlitz, and you send emails using a Gmail address, you need to change your sending address. Ideally to one that better reflects your brand (such as me@mysuperduperblog.com). If you have a hosted web site, most site hosting packages come with at least one email address. Use that!

If you are with FeedBlitz, we recommend you do this anyway, not because your mail won’t go through (remember, we’re taking care of this for you), but because it’s better branding.

Do I have to give up using Gmail for my business?

Absolutely not. You can set up Gmail to pull from other email accounts (it’s in Gmail’s Settings, on the Accounts & Import tab).

What’s going on?

Google is helping curb spam by changing their DMARC policy. AOL and Yahoo did this in 2014. Basically, they’re saying to inbox providers, if you can’t prove that the email really came from Gmail, don’t accept it. Why? Because spammers use fake Gmail addresses, but they don’t run through Google’s servers. Spam sent this way fails DMARC authentication, and because Google’s policy will change to “reject” next month, most modern ISPs will not deliver it. Result: Much less spam for you. Hurrah!

This is a Good Thing.

BUT… legitimate email, such as your newsletters and blog updates, sent by email services like FeedBlitz that have been using your Gmail address will now get blocked, because that email won’t authenticate as coming from Gmail (which is true; it’s coming from us). FeedBlitz will automatically change the sending address where necessary to ensure your emails do in fact get through (and your replies will reach your Gmail account, so that’s OK too), so no FeedBlitz publishers or subscribers will be affected.

But if you’re not with us (you should fix that ;) ), you need to check with your email service provider (ESP) – and probably change your sending address.

Let’s Talk Branding for a Moment

Many (far too many) bloggers use <theirsite>@gmail.com as their email address when their domains are at <theirsite>.com. You’ve ponied up for the web site, have your branding just so, and then … oof. Let the ball drop at the email address. It’s not a huge branding fail, but ceding control of your business’ email address to Gmail could just get very sticky, starting next month.

So, go on. Finish the play on your branding with your email address. Update your mailing list’s settings.

Incidentally, if you’d like to find out about how you can extend your own domain’s email authentication to your FeedBlitz mailings, you can, using SPF and / or DKIM. It’s easy to set up, provided you have access to your DNS (domain name) settings.