Having your own little corner of the World Wide Web to write about anything, to engage with like-minded individuals, and to spark conversation is an incredibly wonderful, intoxicating feeling. You’re pouring your heart and soul into your work; your enthusiasm propels you forward in pursuit of your latest goal. Maybe you’ve just started your personal or business blog, or maybe you’ve been at this for a few years now. Regardless, the feeling of knowing you own that space and people are interested in what you have to say, how you can help them, is like no other.
Checking your site analytics offers encouragement to continue in your mission. People are visiting your site, interested in the content you provide; the proof is in the numbers. However, you start noticing not everything is going in the direction you’d like. People are visiting your site, but they aren’t signing up for your list. If they visit and are interested, wouldn’t they want to receive updates from you? What’s stopping them from entering their email address?
Why aren’t people signing up?
There can be many reasons why people will visit your website and choose not to sign up for your mailing list. They’re short on time, they don’t find the content valuable enough to be invited into their inboxes, or they could have even clicked onto your site by accident. You can easily run yourself tired attempting to address every possible reason visitors do not join your list, yet we suggest focusing on one item to tackle this issue.
You want to begin with the first place many publishers fumble—your subscription forms. Being in email marketing for the past decade, we’ve seen it all when it comes to these forms. The good, the bad, and the ones that should’ve never been taken live. With this knowledge in hand, we’ve devised 7 of the most common mistakes we see when it comes to subscription forms. Sometimes it’s better to know what not to do to, to narrow down what to do.
7 Mistakes to Avoid with Your Subscription Forms
Your reader can’t find your subscription form. It may sound like common sense, but think about it: Do you have a lot going on with your site? Flashy graphics, ads, pop-ups, the works? Your subscription form may be getting lost in the sea of shiny objects. As the site owner, you easily spot your form right away, but things can get crowded for a new visitor. Consider reducing the number of distractions on your homepage or adding a simple pop-up form that appears after someone has been on your site for 30 – 60 seconds.
Too many subscription forms. It’s tempting to overdo it when it comes to subscription forms. You want to make it incredibly easy for someone to subscribe, so you add a subscription form in every location possible. Header bar? Check. Pop-up? Check. Sidebar? Got it. At the bottom of every post? You betcha. One more in the footer, just in case? Of course!
These forms are wonderful options to grow your list when they’re used in moderation. Adding all the form options you can, where you can, not only annoys your visitor but leaves you looking desperate to get subscribers. Choose 2-3 different formats and work with those for a month. Then try another combination of subscription forms. Test which ones are the most effective for your site and go from there. In this case, less can easily equal more, and desperation is never a good look for any site.
Aggressive forms that are too in your face. Similar to walking into a store to make a purchase and having a sales associate immediately approach you, asking questions and offering suggestions, you don’t want your subscription forms to be equally as aggressive or annoying. Using all caps, for example, is rarely necessary, as are bright, neon colors which do not match the scheme of your site. Aggressive forms can be a huge turn off for individuals considering signing up for our list. When you’re working with your forms, put yourself in the shoes of a brand new site visitor to your site and work from this frame of mind.
Not offering value in exchange for their email address. Value, in this sense, is not referring to an incentive. While offering an incentive is a phenomenal way to encourage readers to become subscribers (more on that later), this mistake is referring to the content you use on your form. Which site would you be more motivated to join?
“Sign up for the latest DIY crafts!“ or “Never run out of craft ideas again!”
“Get my weekly recipes straight to your inbox!” or “Meal Planning Made Easy!”
Let your subscribers know what they’re getting from you and why they should submit their email address by tweaking your offer line. Anyone can send another DIY craft or a weekly recipe, but you’re offering something a little more special. Let your readers know they’ll be receiving more than another email to crowd their inbox; they’re signing up for something that is going to make their life more entertaining, easier, simpler, etc.
The incentive has nothing to do with the content you’re offering. Now, this is quite common when publishers first begin offering incentives. Thinking “as long as I offer something, people will surely sign up” right? Not always. The incentive you offer should make sense for your readers. It’s a direct indication of the type of content they can expect to receive from you on a regular basis. If your incentive is off topic from their reason for visiting your site in the first place, there’s no real value in submitting their email to receive it.
Requesting too much information. More common in small businesses or with professional content marketers, asking for too much information can hugely deter interested parties from signing up to your list. Begin with the basics of name and email address, then should you need more information, request it via a single-email Funnel once their subscription is confirmed. The less work your reader has to do in the beginning, the more likely they are to confirm their subscription. Not to mention, this could be the very beginning of your relationship with this new reader. Ease into things before you ask for all their personal details.
Your reader cannot easily close the pop-up. Not only does your visitor see the pop-up as intrusive, especially if it appears right away, they can’t get it off their screen. It’s common for readers to ignore or close out a pop-up then continue on to submit their email address later, after reading through some of your content and know you a little better. However, if they are unable to close the pop-up on its initial appearance, they’re more likely to leave your site as opposed to sticking around to see the content. Take careful measure to check your subscription forms on different browsers and multiple devices if possible to avoid this mistake.
Turning Readers into Subscribers
It’s not impossible to turn readers into subscribers., yet, it can take some before and after testing to figure out what works best for your site. The key is taking your excitement for the content you’re producing and offering it in a way that shows value, respect and appreciation for your potential subscribers. Working in this manner will guide your readers and subscribers to cherish your corner of the internet almost as much as you do. When this happens, your mailing list will grow with your rising site analytics.
If you have any questions on the subscription form mistakes mentioned above or anything else email marketing-related, simply send our team an email at firstname.lastname@example.org. You can also chat, check out our Help Forum, or give us a call at 1.877.692.5489. Our Support and Sales Desk is available Monday – Friday from 9 am to 5 pm EST.