Why does FeedBlitz send at most 10 articles (or not all the articles expected) in my mailing?

Most RSS feeds have only the most recent 10 articles in them by default. If all those articles are in the mailing, FeedBlitz will send them. But if there are older articles that you wanted mailed but did not go out, it is probably because they “fell off” the end of the RSS feed by…

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Why did my mailing not go out?

There may be several reasons a mailing did not go out when you expected.  A common issue is the schedule of the mailing is incorrect.  The following link provides steps to find and update your mailing schedule: http://support.feedblitz.com/customer/portal/articles/887522-my-updates-are-going-out-late-can-i-change-the-scheduled-time- Your account may have been suspended because a trial period expired. If you were on a paid…

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Where is the HTML subscription form code?

As a publisher, you want to advertise your sign up and encourage your readers to sign up for your newsletters. Publishers can either use the Classic Forms or the SmartForms to access and customize the code. First, click on your Newsletter from the Account Dashboard.  Next, click the “I Want To” button in the upper…

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When does FeedBlitz send an automatic email?

FeedBlitz will check your article source (usually a blog or RSS feed) on the schedule you determine at Newsletters | Mailings | Schedule. After it fetches your content, FeedBlitz determines whether or not there is one or more new articles to send out. If there is new content, FeedBlitz will create the mailing and send…

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Preview shows too many articles

The online preview – available from the default form and also by clicking on your newsletter, then clicking the “I Want To” button, then selecting “Troubleshoot” from the drop down menu, then selecting “Diagnose” on the following page- shows the top (most recent) articles in the newsletter’s article feed. It does NOT show either (1)…

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My updates are going out nearly a day late. Can I change the schedule time?

Yes! Sounds like you are on the default, daily digest delivery schedule. On this schedule FeedBlitz checks your content once a day, around 1:30am in the time zone you picked. Posts selected for inclusion in the daily digest are the ones dated from midnight to midnight.  So if your post is dated just after that…

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I changed blog services / domain – do I have to re-import my subscribers?

Not at all!  All you have to do is change the article source URL from your old blog to your new blog; no subscribers will be harmed and the transition will be pretty seamless for them. However, if the name / url has changed it may be a good idea to let your subscribers know…

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How many mailing lists can I have in a single account?

There is no limit. You can have multiple mailings from different sources with their own branding and customization, all handled with the same account log in. You can also have multiple mailings with consistent branding applied to all lists via our Master Template feature. You can also use the same RSS feed to generate mailings…

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How do I start or stop notifications when a subscriber subscribes or unsubscribes from my list?

By default FeedBlitz will enable subscribe and unsubscribe notifications to you. If you would like to change these settings, select your newsletter from the dashboard.  In the upper right area of the page, please click the “I Want To” button. From the drop down menu, please click “Settings, schedule”.  On the next page, select the…

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