Why does video not appear in emails?

UPDATE: FeedBlitz will now automatically produce video thumbnails for you if you use standard embedding codes from video sharing sites such as YouTube, Metacafe, Dailymotion, Blip.tv, Yahoo Videos, Hulu and more. See http://blog.feedblitz.com/2010/03/better-video-in-emails.html. For other embedded videos, it doesn’t work because embedded video players built for the web are almost always what are called “active”…

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What do I need to add to my White List? How can I authenticate inbound mail?

The best way to ensure consistent delivery is to add FeedBlitz to your whitelist. Depending on your email setup, you may need to update more than one white list (e.g. in your personal email app, and then at your inbound email server). No matter where you update your list of allowed senders or contacts, the…

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There are strange symbols, squares, blocks or question marks in my emails

Your email client is not recognizing the Unicode UTF-8 text we send all emails in. There is probably a “text encoding” option in your web mail, email client or browser. Set it to be Unicode UTF8 and the symbols should resolve. If not, please contact technical support, forwarding a copy of the email in question…

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My emails say that the site "has changed" and to contact support. What gives?

It means that there is either a problem with the email’s configuration, or that there is a problem with the publisher’s site. Either way, the net result is that the page being reead by the FeedBlitz automatic email publication service is HTML and not a valid RSS format. if FeedBlitz gets HTML then all it…

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I am getting the same mailing multiple times

If you get more than one copy of the samne email at the same time you have somehow got multiple subscriptions to the same content. Just unsubscribe from the one(s) you don’t want using the link at the bottom of each email.

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I accidentally unsubscribed – how do I restore a subscription?

It’s easy to bring back a prior subscription at FeedBlitz, whether you accidentally unsubscribed or removed some active subscroptions to keep inbox clutter down while you were away on vacation. Log in to FeedBlitz and go to Subscriptions | All Subscriptions | Restore. Check on the subscriptions you want to bring back (and check off…

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How many subscriptions can I have in a single FeedBlitz account?

There are no limits imposed by FeedBlitz. If you have many subscriptions, however, your ISP or mail server may impose quota limits on the inbound message or your account, and a daily digest from tens of different siites can become very large. If you start having delivery problems you should check for any quota limitations…

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How can I subscribe to a blog that does not have FeedBlitz already?

Easy! Go to www.feedblitz.com/f?Track and follow the steps there. FeedBlitz will create a daily digest of updates for you for that site. There are also browser plug ins available to simplify the process further. Check them out at Resources | Downloads to find the one that works best for you.

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Can I subscribe anonymously?

Yes. To subscribe anonymously register your email address at FeedBlitz first if you are new to the system, or simply log in. Then go to My Account | My Profile and check on the “private” box and save.

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