Knowledgebase

Why does FeedBlitz not allow generic email addresses such as "info"?

The policy exists for a couple of reasons. First of all, not allowing generic addresses like “info” and “support” is generally considered best practice, largely because these addresses are so common that they are very likely to be abused and most UN-likely to be properly opted in. So to help keep deliverability up we mandate…

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What does "overwrite values" mean on subscriber import?

Say you have already imported an email address into FeedBlitz, phil@feedblitz.com, along with two custom fields, FirstName and LastName, which contain Phil and Hollows respectively. Now say you have a new import file, again containing these three fields and again containing a row for phil@feedblitz.com, except that this time the FirstName field is Philip instead…

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What does "define custom fields" mean on subscriber import?

If you have a file you are importing, it can contain custom fields as long as each subscriber appears on their own row and the first row contains the column headings. So you might have a comma separated value (CSV) text file where the first row is email, firstname, lastname and the next might bephil@feedblitz.com,phil,hollows…

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What aspects of subscriber list management does FeedBitz automate for me?

If you’re wondering what parts of subscriber list management FeedBlitz handles for publishers, you’re in luck because we work hard to take care of your needs completely. 1. All aspects of the online subscription process, including: Dual op-in confirmation CAPTCHA verification (image or audio) to prevent automated spambots IP and time stamp logging Automatically reminding…

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What are FeedBlitz’s policies on subscriber import?

Import is self-service; you do not have to wait for our approval as our automated anti-abuse features will stop the import if it does not comply with our policies. No spamming. You can only import subscribers you have permission to mail to, which includes email subscribers from other contact services or FeedBurner. No generic addresses…

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I use the Add To Any widget. How do I access my subscribers?

When you use the Add to Any widget without registering your blog with FeedBlitz, you are in effect enabling your visitors to create lots of individual standalone email subscriptions to your site. Without a business relationship established between FeedBlitz, you and your blog, FeedBlitz has no way of knowing these subscriptions are related to each…

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I have an anonymous subscriber – I don’t like it! What can I do?

One of FeedBlitz’s (rarely used) features is to allow subscribers to be completely anonymous. If FeedBlitz allowed a publisher to override the subscriber’s privacy decision that would be a bad thing and we respect our users’ right to privacy.  In addition, it makes no sense to “block” anonymous subscriptions.  You can read more information on FeedBlitz’ privacy…

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How do I search for specific subscribers?

Go to the newsletter’s dashboard. Look for the text box under Subscriber Management and use the search feature. Once there, you enter your search criteria.  The search match works from the left of each subscriber’s email address, so a search for phil will match phil@feedblitz.com and philhollows@feedblitz.com but NOT thisisphil@feedblitz.com You can use the asterisk…

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