Knowledgebase

How do I change a subscriber’s email address?

Simply go to the newsletter’s dashboard, then under Subscriber Management find “Edit”. You’ll need to have the original email address of the subscriber and the email address it should be changed to. Alternately, you can also instruct the subscriber as to how they can change their own email address, which is to have them go…

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Does FeedBlitz use double opt-in?

For all subscriptions created online, FeedBlitz requires dual opt-in. This ensures the highest quality lists for publishers using FeedBlitz, and that we maintain our excellent delivery rates. When someone enters an email address online at FeedBlitz to start a subscription, the user must also: a) Successfully pass the CAPTCHA image verification test (an audio equivalent…

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Can I skip the notification email for imports?

Update: Yes, you can IF you are importing from FeedBurner’s email subscriber list. FeedBurner uses double opt-in so we know the addresses are OK. Import email subscribers directly from FeedBurner is easy, fast and available at Newsletters | New and Newsletters | Subscribers | Import from FeedBurner. Otherwise, No – sending the opt-out email is…

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Can I remove the CAPTCHA and / or the dual opt in for my web form?

If you are interested in integrating with FeedBlitz, please read our blog post first: The FeedBlitz API: Workflow for Building a Plugin FeedBlitz enforces best practice, this ensures the highest quality lists for publishers using FeedBlitz, and that we maintain our excellent delivery rates. The CAPTCHA and dual opt-in serve two different but essential purposes:…

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Can I import subscribers into a funnel?

Yes. Import is subject to the same restrictions and anti-abuse policies as our main newsletter import. The difference is that importing new subscribers into an autoresponder will start the autoresponder mailing sequence automatically, using the import time as the start time. Like newsletter imports, you cannot use this import to overwrite a subscriber’s preferences, nor…

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What does the "08: ISP requested removal" unsubscription code mean?

What it does NOT mean is that the ISP is randomly deleting your subscribers! ISPs maintain what are called “feedback loops” (FBLs) for bulk email service providers (ESPs) like FeedBlitz. Reputable ESPs join an ISP’s FBL in order to trap complaints, which in turn means that an ESP can keep its reputation up and deliverability…

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Ads have started to show up in my subscribers’ emails!

If you have ads appearing in your newsletter, you may need to check the billing status of your account. If there is a problem with a payment, we continue to deliver your newsletter for a 15-day ad-supported grace period. To remove the grace period ads, simply update your billing information from within your FeedBlitz dashboard. If you…

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What is the difference between the "easy" and "advanced" email template editors?

Your newsletter’s template is the design, layout and formatting HTML into which your articles are inserted by FeedBlitz, creating the finished newsletter. Both template editors are available under Newsletters | Settings. The Easy template editor allows you to upload a logo, position it on the screen, and make some basic font and layout choices. It’s…

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My logo graphic does not display correctly in Outlook

Uploaded images and logos may display incorrectly in some versions of Outlook, which may display the image too small, scrunched up into a small square.  It is an Outlook bug, but the good news is that it is easy to work around in FeedBlitz. Start by clicking your Newsletter from the Account Dashboard.  Next, click…

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