Subscriber Management

If I import a subscriber more than once, do they get multiple notifications?

If you are importing or uploading a subscriber into a list they are already a member of, they will NOT be renotified. If you are importing a subscriber into a different list which they are not currently on, then yes, they will get a notification to advise them of the change. However, you may not…

I use the Add To Any widget. How do I access my subscribers?

When you use the Add to Any widget without registering your blog with FeedBlitz, you are in effect enabling your visitors to create lots of individual standalone email subscriptions to your site. Without a business relationship established between FeedBlitz, you and your blog, FeedBlitz has no way of knowing these subscriptions are related to each…

I have an anonymous subscriber – I don’t like it! What can I do?

One of FeedBlitz’s (rarely used) features is to allow subscribers to be completely anonymous. If FeedBlitz allowed a publisher to override the subscriber’s privacy decision that would be a bad thing and we respect our users’ right to privacy. In addition, it makes no sense to “block” anonymous subscriptions. You can read more information on FeedBlitz’ privacy…

How do I search for specific subscribers?

Go to the newsletter’s dashboard. Look for the text box under Subscriber Management and use the search feature. Once there, you enter your search criteria. The search match works from the left of each subscriber’s email address, so a search for phil will match phil@feedblitz.com and philhollows@feedblitz.com but NOT thisisphil@feedblitz.com You can use the asterisk…

How do I change a subscriber’s email address?

Simply go to the newsletter’s dashboard, then under Subscriber Management find “Edit”. You’ll need to have the original email address of the subscriber and the email address it should be changed to. Alternately, you can also instruct the subscriber as to how they can change their own email address, which is to have them go…

Can I import subscribers into a funnel?

Yes. Import is subject to the same restrictions and anti-abuse policies as our main newsletter import. The difference is that importing new subscribers into an autoresponder will start the autoresponder mailing sequence automatically, using the import time as the start time. Like newsletter imports, you cannot use this import to overwrite a subscriber’s preferences, nor…

What does the "08: ISP requested removal" unsubscription code mean?

What it does NOT mean is that the ISP is randomly deleting your subscribers! ISPs maintain what are called “feedback loops” (FBLs) for bulk email service providers (ESPs) like FeedBlitz. Reputable ESPs join an ISP’s FBL in order to trap complaints, which in turn means that an ESP can keep its reputation up and deliverability…

My custom fields don’t appear in the HTML form on my web site

When you create the subscription form for your web site with FeedBlitz, all that is asked for up front is the visitor’s email address. This keeps friction down for visitors as they start the dual opt in process. When you add custom fields to your account, the form on your site does not typically change…

How FeedBlitz builds emails to subscribers and how to control it

How Emails are Built and Sent There are several steps to building the finished email delivered to your subscribers. 1. Reading the raw article content. The raw content for your mailing is read from your blog, your RSS feed, or from the FeedBlitz database in the case of newsflashes or traditional email contact newsletters. FeedBlitz…