Newsletters and Email Marketing

My logo graphic does not display correctly in Outlook

Uploaded images and logos may display incorrectly in some versions of Outlook, which may display the image too small, scrunched up into a small square.  It is an Outlook bug, but the good news is that it is easy to work around in FeedBlitz. Start by clicking your Newsletter from the Account Dashboard.  Next, click…

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My custom fields don’t appear in the HTML form on my web site

When you create the subscription form for your web site with FeedBlitz, all that is asked for up front is the visitor’s email address. This keeps friction down for visitors as they start the dual opt in process. When you add custom fields to your account, the form on your site does not typically change…

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How do I change the activation email sent to new subscribers?

FeedBlitz sends a standard email to subscribers starting the dual opt-in subscription process requesting them to activate the subscription.  It is sent with your template applied. You can tailor the content of that email by clicking on your Newsletter from the Account Dashboard. On the next page click the “I Want To” button in the…

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Can I send headlines only?

FeedBlitz service allows publishers to choose how much or how little of the article to show in the feed. To make these changes, you’ll need to go to your newsletter and click the “I Want To” button in the upper right area of the page. Then select “Settings, Schedule” from the drop down menu. On…

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Can I customize the subscription landing page?

Yes, subscription landing pages can be customized to fit your site and brand with FeedBlitz by building a branded page on your site and linking it in your FeedBlitz newsletter settings. You can specify the landing page to send subscribers to once they complete the dual opt-in subscription process. To start, select your newsletter from…

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Will FeedBlitz send old posts if I edit them?

Not usually, no. There is typically enough information in an RSS feed to prevent older articles from being remailed if you edit them. If you find that edits are being remailed then it may be that you are using an old RSS format (RSS 0.9x) which is archaic and lacks time stamp information. Go to…

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Why does video not appear in emails?

UPDATE: FeedBlitz will now automatically produce video thumbnails for you if you use standard embedding codes from video sharing sites such as YouTube, Metacafe, Dailymotion, Blip.tv, Yahoo Videos, Hulu and more. See http://blog.feedblitz.com/2010/03/better-video-in-emails.html. For other embedded videos, it doesn’t work because embedded video players built for the web are almost always what are called “active”…

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Why did my mailing not go out?

There may be several reasons a mailing did not go out when you expected.  A common issue is the schedule of the mailing is incorrect.  The following link provides steps to find and update your mailing schedule: http://support.feedblitz.com/customer/portal/articles/887522-my-updates-are-going-out-late-can-i-change-the-scheduled-time- Your account may have been suspended because a trial period expired. If you were on a paid…

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