Newsletters and Email Marketing

How do I offer subscribers a weekly version of my newsletter?

FeedBlitz makes it easy to offer the same content on different schedules, allowing your subscribers to choose how much and how often they get mail from you.  This enables you to keep more subscribers for longer, since those who want less mail won’t unsubscribe if you send to them every day (and vice versa). In…

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How do I change the name of my newsletter?

This change will need to be done in two places.  The first step will be to click on your feed on the dashboard. On the next page, please click the “I Want To” button in the upper right area of the page. Please select “Feed Settings” from the drop down menu.  On the next page…

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Help! My newsletters or subscribers have disappeared!

First of all: No, they haven’t! FeedBlitz keeps data for audit and compliance purposes, so it hasn’t gone. We just need to help you find it. What has probably happened is that you are not logged in to FeedBlitz with the address that manages these mailings. Log out and then log in with the correct…

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Can I limit text in mailings to encourage readers back to my site?

Absolutely. To limit text in your mailings, go to Newsletters | Settings | Content Settings | The Basics and enter a non-zero maximum character limit. If you’re not sure what to use try starting with 350 – that is usually good for the opening couple of sentences. You can also customize the “click through” call…

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A subscriber did not receive my email. Can you help?

FeedBlitz logs recent activity to subscribers. If you share your subscriber’s email address with us we can examine the subscriber’s status and their logs to determine whether FeedBlitz tried to send them email and whether or not it reached their ISP. We can share log entries to help downstream problem resolution if necessary. The problem…

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Why does video not appear in emails?

UPDATE: FeedBlitz will now automatically produce video thumbnails for you if you use standard embedding codes from video sharing sites such as YouTube, Metacafe, Dailymotion, Blip.tv, Yahoo Videos, Hulu and more. See http://blog.feedblitz.com/2010/03/better-video-in-emails.html. For other embedded videos, it doesn’t work because embedded video players built for the web are almost always what are called “active”…

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